Jewellery Repairs

Get Your Jewellery Repaired By The Experts

When you need jewellery repaired, it is important to trust the company doing the repairs. This is why it is important to look for certification from an accredited organization.

Our team of jewellers are highly skilled craftsmen who are all certified professionals.

This means we are able to provide high-quality work on any sort of custom design job, repair and service.

We have the tools to provide almost all work in-house. In some rare cases, items such as timepieces may require handling off-site.

However, we promise to handle your job, whatever it is, with the due diligence it requires.

What Sort Of Jewellery Repairs Do We Offer?

Jewellery is very special to you because it contains a lot of sentimental value. For example, it might remind you of a loved one who has passed away. When you see damage like a crack or chip, it feels like your heart is breaking.

At Blackwell Jewellers, we want you to know that we understand how important your jewellery is to you. We will repair your jewellery with the same level of care and love that you feel for it. We also promise to do this in a cost-effective way.

– Ring Soldering And Sizing

Fingers change shape and size over the course of the year due to changing weather conditions and hormonal factors.

Also, over the course of the years, your fingers will change too. So, if you are fed up with that ring sliding off your fingers or becoming impossible to remove, all you need to do is contact us you get that ring resized.

Our soldering service can also join your wedding set together, which prevents damage by ensuring that the jewels and metals do not scratch against each other and cause unnecessary wear and tear.

– Ring Claws Replacement Or Re-Tipping

Claws are used to hold the jewels of your ring in place. However, they are pretty delicate and can snag on any material or become worn from everyday tasks and break off.

This means you may lose your stones, mainly caused by wear and tear

Luckily, bent and damaged claws are easy to spot and if one looks out of place, then bring it to us for inspection. We can easily replace it or reset the bent prong and make it like new.

– Ring Setting Or Head Replacement

If your ring has one damaged Claw, you should bring it in for a repair asap. In some cases, you may have several damaged claws.

This means you may need a setting replacement or ring head replacement. Otherwise, you may lose your expensive stones.

– Stone Replacement Services

There are usually a couple of reasons why you need a stone replacement.

Maybe you lost a stone due to a damaged claw or maybe you have chipped, cracked, or equally damaged stone. Whatever the reason, we can fix your jewellery to a very high standard.

– Cleaning And Polishing

No matter how long you have owned your jewellery, a professional cleaning and polish service can make it look new again.

Jewellery can lose its shine over time, making it look old and tired. When you bring your jewellery to Blackwell Jewellers, we will give it the spa treatment it deserves - making it look shiny and new once again.

– Clasp Or Chain Repair

Does your favourite necklace have a few dodgy links, or is the clasp a bit lose? Or maybe a chain has completely broken.

Well at Blackwell Jewellers, we can solve these common problems for you. We are specially trained to match the metals, replace your broken clasps, and chains as if nothing ever happened.




It’s only natural to have questions about our repair services, here is a list of the most common:

Can You Take Your Items To Be Repaired At A Different Store Than Where You Purchased It?

Yes, you can come to us with any jewellery from anywhere.

How Do You Know If You Are Getting Your Own Diamond Back After It Is Repaired?

We pride ourselves on being trustworthy, so this is no issue at all.

However, For Those Of You With Concerns, Please Let Us Know.

We can show you your diamond under a microscope to see its unique characteristics - diamonds are like fingerprints, each is entirely original. Or we can take a picture of it when you drop it off.

How Can You Tell If Your Diamond Or Gemstone Is Loose?

Usually, you can spot this yourself. Maybe use a toothpick to see if it is moving. However, regularly inspecting will pick this up straight away before it becomes an issue.

Can You Repair A Chipped Diamond?

No, unfortunately, this is not possible. However, we can replace diamonds if they splinter. In some cases, we may be able to recut the diamond if it is large enough to warrant such an action.

Advice About Jewellery Repairs

It may be worth your while having a sense of the value of your item before you bring it in to be repaired.

However, we have full insurance, so you can rest assured that you are totally protected when you use our service.

Also, we will never carry out any repair without prior permission from you.

You should regularly check your items for damage. By bringing items to us when the damage is still small will ensure that it is always wearable, and it will save you money and heartache in the long run.

Always check the warranty too, just in case it is still covered.

Why Call Us For Jewellery Repair Services?

At Blackwell Jewellers, we provide the highest-quality repair service in town, and we have over 70 years of working experience as a testament to this.

We can repair any issue and all at an affordable price too.

Just call us today to learn more about our jewellery repair services and why we are considered the very best.

If you need any advise please contact me

Or call either one of our branches


106 Broadway, Bexleyheath, DA6 7DQ

020 8301 5484



12-14 Gabriels Hill, Maidstone, ME15 6JG

01622 753754



35 High Street, Gravesend, DA11 0AZ

01474 364063


"Wonderful service again from Blackwells in Bexleyheath. Staff so helpful. Had an old, but sentimental ring dipped from gold - such a lovely job . My mum bought a ring which was beautiful - all sized to fit her. I like this genuine Jewellers and always make it my first port of call. Recommend them without hesitation."

Mrs T Leffen - ★ ★ ★ ★ ★

"I am absolutely blown away by the outstanding service and kindness of Blackwell Jewellers. I had lost the diamond in my ring and was dreading the cost to have it replaced, but James kindly sorted it out for me.  I cannot recommend them highly enough. Super friendly staff. Thank you so much"

Joanne Demwell - ★ ★ ★ ★ ★

"I am absolutely thrilled with a bespoke ring that James and his team at Blackwell Jewellers have made for me.  By using diamonds from a couple of old rings and earrings, I now have a stunning, modern, platinum and diamond ring! Exceptional service and quality received, thank you so much; we will be back in the future recycling more old jewellery to create new unique pieces."

Linda Harrison - ★ ★ ★ ★ ★